Effective date:

Overview

At blackbapehoodie.com (“we”, “us”, “our”), we run a focused edit of authentic black BAPE pieces and collaborations. This Privacy Policy explains what personal information we collect when you use our website, how we use and share it, and your choices. If you have questions, contact us at [email protected].

Information we collect

We collect information to process orders, provide support, and improve the site:

  • Order and account info: name, email, phone (optional), billing and shipping addresses, order details.
  • Payment info: handled by third‑party processors; we receive status/confirmation, not full card numbers.
  • Device and usage data: IP address, browser, device type, pages viewed, time on site, referring URLs.
  • Cookies and similar tech: to keep your cart, remember preferences, measure performance, and personalize content.
  • Support communications: messages and attachments you send us (email or forms).
  • Marketing preferences: your opt‑in status and unsubscribe choices.

How we use your information

  • Fulfill and deliver orders; process payments; send confirmations and updates.
  • Provide customer support and handle returns or warranty questions.
  • Operate, secure, and improve our website and services (analytics, debugging, fraud prevention).
  • Personalize shopping experience and recommend relevant products.
  • Send marketing communications if you opt in (you can unsubscribe anytime).
  • Comply with legal obligations and enforce our terms.

Cookies and tracking

We use cookies and similar technologies to keep your session, save your cart, remember preferences, and measure site performance.

Types we may use:

  • Strictly necessary: core functionality like navigation and checkout.
  • Performance/analytics: aggregate stats on visits and conversions.
  • Functional: remember choices (e.g., currency, filters).
  • Advertising/retargeting: more relevant ads on or off our site.

You can manage preferences below or through your browser settings. Blocking some cookies may impact site features.

How we share information

We do not sell personal information in the traditional sense. We share data with service providers who help us run the business, under contracts that restrict their use:

  • Payment processors (e.g., providers such as Stripe or PayPal): to process your payment securely.
  • Fulfillment and shipping partners: to pick, pack, and deliver orders.
  • Customer support tools: to manage inquiries and returns.
  • Analytics and performance tools: to understand site usage and improve experience.
  • Advertising partners: to run and measure campaigns and limit irrelevant ads.
  • Fraud prevention and security services.
  • Affiliates and business transfers: if we reorganize or sell parts of our business.
  • Legal and compliance: when required by law or to protect rights and safety.

Data retention

We keep personal information only as long as needed for the purposes above, including record‑keeping and legal obligations. Typical retention: order records up to 7 years; marketing preferences until you unsubscribe or request deletion; support tickets up to 2 years unless required longer.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to:

  • Access: know what personal information we hold about you.
  • Correction: fix inaccurate or incomplete data.
  • Deletion: request we delete your personal information.
  • Portability: receive a copy in a portable format.
  • Restriction/objection: limit or object to certain processing.
  • Opt out of targeted advertising, sale, or sharing (where applicable).
  • Withdraw consent where processing is based on consent.

To exercise rights, email [email protected] with your request and the email used on orders. We may verify your identity to protect your account. Authorized agents may submit requests where permitted by law.

Start a privacy request

International transfers

We are based in the United States. If you access our site from outside the US, your information may be transferred to, stored, or processed in the US or other countries with different data protection laws. Where required, we use appropriate safeguards for such transfers.

Children’s privacy

Our site is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child provided us information, contact us to delete it.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common industry standard, we do not respond to DNT at this time. You can manage cookies and opt‑outs using the tools on this page.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. We will post the updated version with a new effective date. Please check back periodically.

Contact us

Questions or concerns? We’re here to help.

  • Email: [email protected]
  • Mail: blackbapehoodie.com, 421 W 14th St, New York, NY 10014, USA