How long does shipping take in the US?

Processing is 1–2 business days. Standard shipping arrives in 3–6 business days after dispatch; expedited options are 2–3 business days. Weekend and holiday orders ship the next business day.

Do you ship internationally?

Yes. We ship worldwide via DHL Express and other priority services. Typical delivery is 3–7 business days after dispatch. Duties and taxes may be due on delivery depending on your country.

Will my order require a signature?

Orders valued at $300+ ship with Signature Required for security. You can request to waive signature at checkout or by contacting support before dispatch.

How do I track my order?

You’ll receive a shipping confirmation email with a tracking link as soon as your label is created. Tracking may take up to 24 hours to show movement.

What happens if my package is lost or damaged?

Contact support within 7 days of the last scan or delivery notice. We’ll file a carrier claim and assist with replacement or refund per the claim outcome.

Shipping Information | blackbapehoodie.com

At a glance

Processing: 1–2 business days. Orders placed after 2:00 PM ET ship next business day.
US Delivery: Standard 3–6 business days; Expedited 2–3 business days after dispatch.
International: DHL Express and priority partners, typically 3–7 business days.
Tracking: Emailed at label creation; updates may take up to 24 hours.
Signature: Required on orders $300+ by default for security.

Note: Business days exclude weekends and US federal holidays.

Processing & dispatch

Authentication-first

Every piece is inspected before it leaves our studio: labels, stitching, fabric hand, and print alignment. Your parcel includes a QC slip with date and inspector initials.

Cut-off times

Orders paid by 2:00 PM ET begin processing the same business day. Paid after 2:00 PM ET, weekends, or holidays start next business day.

Methods, carriers, and ETAs

United States

Standard: USPS Priority / UPS Ground — 3–6 business days
Expedited: UPS 2nd Day Air / FedEx 2Day — 2–3 business days
Overnight: UPS Next Day Air / FedEx Overnight — 1 business day

Canada

DHL Express / UPS Worldwide — 3–6 business days
Duties & taxes assessed by CBSA on import

Worldwide

DHL Express Priority — 3–7 business days
Local carrier handoff may extend delivery 1–2 days

ETAs are estimates from carrier guidelines and may vary due to weather, customs, or peak season volumes.

Shipping rates

Region	Service	Rate	Free threshold
United States	Standard	$6.95	$150+
United States	Expedited	$14.95	—
United States	Overnight	Calculated at checkout	—
Canada	Express	Calculated at checkout	$300+
International	DHL Express	Calculated at checkout	$300+

Final rates shown at checkout based on weight, destination, and carrier surcharges. Free thresholds apply to merchandise total after discounts, before tax.

International shipping, duties & taxes

Duties & taxes (DDU)

Most orders ship DDU (Delivered Duty Unpaid). Your local customs authority may request duties, taxes, and brokerage on delivery. These are the buyer’s responsibility.

Customs clearance

Provide a full name, accurate address, and phone number to avoid delays. If a parcel is refused or unclaimed, shipping fees and return charges may be deducted from any refund.

Tracking & delivery options

Tracking

Once your label is created, we email a tracking link. Movement may take up to 24 hours to appear. Tracking also updates in your account if you created one at checkout.

Signature

Orders $300+ ship with Signature Required. To waive, contact support before dispatch. If waived, theft after carrier scan is not covered.

Secure delivery

We recommend shipping to an attended address or using a carrier access point/locker when available.

Preorders, split shipments & address changes

Preorders

Preorder ETAs are listed on the product page and in your confirmation email. We ship immediately once stock lands and passes QC. Mixed carts ship when all items are ready unless you request a split shipment.

Split shipments

We can ship in-stock items first on request. Additional shipping fees may apply depending on the services selected.

Address changes & holds

Need to update your address? Contact us before dispatch. After dispatch, we can attempt a carrier intercept or hold at a pickup point where supported.

Lost, delayed, or damaged packages

Lost/delayed

If your tracking shows no movement for 7 days (domestic) or 10 days (international), contact support. We’ll open a trace with the carrier and update you within 2 business days.

Damaged on arrival

Retain all packaging and photograph the parcel and item within 48 hours. Email [email protected] with your order number for a claim review.

PO boxes, APO/FPO/DPO

We ship to PO boxes and APO/FPO/DPO via USPS. Expedited and Overnight services may be limited for these addresses.

Packaging & sustainability

Recyclable mailers and cartons
Low-ink, minimal filler packaging
Garments bagged to protect prints and embroidery

Holiday & peak season

Carriers experience higher volumes in November–January. Order early to ensure on-time delivery. We’ll post any carrier blackout dates or extended cut-offs here.

Returns shipping

For how to return or exchange an item, see our Refund & Returns Policy. Return shipping costs are outlined there and may vary by location.

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Shipping FAQ

Can I change my shipping speed after ordering?

Yes—if your order hasn’t shipped yet. Contact support and we’ll adjust the method and charge/refund any difference.

Do you offer in-store pickup?

Not at this time. We ship all orders from our New York studio with tracked carriers.

My tracking says delivered but I can’t find it.

Check with household members and neighbors, look around entrances, and wait 24 hours for a potential late scan. Then contact support to start a trace. Signature Required helps prevent this scenario.